Reference

Privacy Policy for Your mimi88 Account

Aviator, Andar Bahar and Zeus vs Hades sit behind one account at mimi88, and this Privacy Policy explains what data we collect when you open it.

DANA data scopeOVO receipt checksGoPay account matchQRIS status logs
mimi88 Privacy Policy for Your mimi88 Account
CONTACT ROUTES

Contact Us About Your Privacy

Privacy help is reachable without leaving your account area. Use live chat from 10:00 to 02:00 WIB for urgent account-data questions, WhatsApp for phone or email correction requests, and email for longer…

Live chat Use live chat from the lobby footer between 10:00 and 02:00 WIB for urgent privacy questions. Our agent may ask for your username and last QRIS reference before changing account data.
WhatsApp privacy help Message our WhatsApp line during the same WIB hours if you need to correct a phone number, update an email or ask why a device session appears on your account.
Email requests Send account and privacy requests to [email protected] when you need a written response. Include your username, contact email and the payment rail involved, but avoid sending full card or wallet passwords.
ACCOUNT CONTROLS

Six Controls Behind Your Data

The account page gives you a practical privacy check path: Profile > Security > Active Sessions shows recent device entries, while Wallet shows DANA, OVO, GoPay and QRIS status lines tied to…

Account data

We collect the details needed to open and maintain your account, such as username, contact email, phone number and password settings. These fields let us verify access requests and return your account safely.

Payment records

DANA, OVO, GoPay and QRIS receipts are logged with time, amount status and sender reference. We use those records to match wallet activity and handle disputes without exposing your wallet password.

Cookie use

Cookies remember session state, language choice and security signals while you move between lobby pages. You can clear browser cookies, but you may need to log in again after doing so.

Device security

We record device type, browser, IP region and active session time when you log in. If a new device appears, support can help you close sessions through Profile > Security.

Retention rules

Account and payment records are kept for the period needed to run the account, resolve wallet questions and meet legal duties. Older support chats may be archived with limited staff access.

Change requests

You can ask us to correct contact details, close stale sessions or explain a data entry tied to your account. We verify identity first so another person cannot change your data.

Your Privacy Questions Answered

These answers focus only on the Privacy Policy for your account, payments, cookies and support conversations. If your request involves a payment rail such as DANA, OVO, GoPay or QRIS, include the rail name and transaction time so we can find the right record. For account changes, contact us from the email or phone already linked to your account whenever possible.

We collect the details needed to create and protect your account, such as username, password settings, phone or email, device data and session records. Payment data is added only when you use DANA, OVO, GoPay or QRIS.

Receipt data helps us connect a DANA, OVO, GoPay or QRIS transaction to the right wallet entry. We use the sender reference, time and status to solve mismatches and answer payment privacy questions.

Yes. Contact live chat, WhatsApp or [email protected] and tell us which contact detail needs correction. We will verify your username and a recent account signal before changing personal data.

Cookies keep you logged in, remember language preference and help us detect unusual access patterns. If you clear cookies, the site may ask you to log in again and confirm the device.

We keep account and payment records for as long as they are needed for account operation, wallet disputes, security checks or legal duties. When data is no longer needed, access is reduced or records are removed.

Only staff handling support, payment matching or security tasks can access support messages. We use those records to answer your privacy request, check account ownership and keep a clear record of what was changed.

Yes. Access and eligibility depend on local law and are available only where local law permits. We may use IP region and device signals to apply those rules and explain access outcomes.